![]() ![]() Meanwhile, you can also check out a couple of our other tutorials, including how to enable noise cancellation in Microsoft Teams and how to create memes in Teams. Hopefully, that will get you a definitive answer on how to solve the issue you are facing. Click on the first item in the list, then hold the Shift key and click on the last item in the list to select all of the sub-folders and files in the folder. If that also doesn’t pan out, log into the Teams support site ( visit) and post your query on the Teams support forum. Step 5: Delete everything in the Teams cache folder. Then, click Reset again to confirm the action. If it doesn’t, we suggest you check the official Teams help center to see if you can find a solution there. Locate the Microsoft Teams app and click the three-dots menu. Now that you know how to clear the cache of the Microsoft Teams app on Windows and Mac, I hope this guide helps solve your problem. Troubleshoot Problems with MS Teams Like a Pro However, all of your chats, messages, and meetings, will not be deleted, and you will still be able to access them once you log in. ![]() Like on Windows, this will sign you out of the app and delete your settings. Step 4: Navigate to the Teams cache folder On the keyboard, hold the Windows key and press R. Right-click on the Teams app icon in the Windows task bar and select Quit. On the newly popping-up window, click the Apps & features section and wait for Windows listing all the installed applications on your computer. Step 3: Remove Microsoft Teams and Teams Machine-Wide Installer. Step 2: On the Settings window, click Apps. Once you relaunch Microsoft Teams, the app will create a whole new set of cache files, which should hopefully get rid of the issues you were facing. Click the X in the top right corner to close the sign in window that Teams shows after you sign out. Step 1: Hit the Windows icon on the keyboard and then click the Settings icon. You have now successfully cleared the Microsoft Teams cache on Mac, and you can now close Keychain Access. ![]() Right-click on this item and select “ Delete“. Finally, you have to search for “Microsoft Teams” in Keychain Access and locate the “ Microsoft Teams Identities Cache“. ![]()
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